Yes, it does! RainStick continuously adds a tiny amount of heated fresh house-supplied water while in operation. This refreshes each cycle and maintains the desired water temperature.

Learn how RainStick works by visiting the How It Works section on our website.

The beauty of RainStick is that it saves 80% of water with each use while offering a full-coverage rainshower experience.

To give an example, a traditional 10-minute shower using a regular shower fixture with a standard flow rate of 10 litres per minute (or 2.5 gallons per minute) will use 100 litres (26 gallons) of water. When you use RainStick in the same duration, it only uses 20-litres (5 gallons) of water at an increased flow rate of 14-litres per minute (or 3.0 gallons per minute).

How? 

To learn more about how RainStick works, you may visit the How It Works section on our website.

To learn more about how RainStick can help you save in your country, you may visit RainStick’s homepage and scroll down to the Savings Calculator.

While we recommend using WiFi in order to take advantage of the many features available on the RainStick app, the system can be fully operated without WiFi. When fully used with the suggested WiFi connection and RainsStick App, you have the ability to access:

- Remote software updates

- Descaler replacement cycles

- Customizable settings (water temperature, shower mode, deep clean timer)

- Performance tracking

- Water and Energy Savings Tracking

A power connection is required to operate a RainStick; similar to a standard home that uses a modern electric or gas water heater which both require electricity.

As of now, RainStick does not work in bathtub configurations. We look forward to introducing new shower installations in the future.

To order your RainStick today, you may visit the Order Now section on our website.

Absolutely! RainStick is a WiFi-enabled smart appliance that is system compatible with Google Home and Alexa. This is an optional function to optimize your experience. Download the RainStick app to have access to all its key features:

- Remote software updates

- Descaler replacement cycles

- Customizable settings (water temperature, shower mode, deep clean timer)

- Performance tracking

- Water and Energy Savings Tracking

To learn more, you may visit the How It Works section on our website.

We have optimized RainStick’s technology to cleanse circulating water in three stages:

1. A micron-level screen catches large debris such as hair and dirt.

2. A small amount of hot water is continuously supplied to refresh
the loop and maintain the desired water temperature

3. A high-intensity UV LED kills 99.99% of exposed germs and bacteria.

RainStick can also be used in traditional, low flow 6.8 Litres per minute (or 1.8 Gallons per minute), shower mode.

RainStick is not a greywater system and you will never be using someone else’s water. RainStick only uses fresh supplied water at the start of each use and no water is stored in between uses. At the end of each shower, an automated cleaning session starts to guarantee that each new use is hygienic. This also prevents hard water from forming and keeps the built-in UV LED optimized. 

A timer for when this cleaning session starts can be scheduled on the RainStick Shower App with 45, 60, or 90-second delay start time options.

In 2023, RainStick is available in Brushed Nickel and Matte Black finish. 

Stay in the loop for other finishes that may be available in the future by subscribing to our newsletter. The subscribe button can be found at the bottom of our website.

Each RainStick purchase includes a 2-year limited warranty. It also includes a 6-month supply of RainStick Original Cleaning Product. 

RainStick will be delivered to you in one box that includes: the Rainstick Shower system, showerhead, sub-floor reservoir and handheld shower.

A 6-month supply of RainStick Original Cleaning Product is included with each RainStick purchase.  On average, your RainStick system needs to be refilled once a month (or after 60 showers) with the cleaning product, to fully utilize its automated cleaning sessions. The RainStick will prompt you to refill the dispensing compartment through the main controller or through the RainStick Shower App.

A 6-month supply of RainStick Original Cleaning Product is $50 CAD ($39 USD). To order, you may contact us at hello@rainstickshower.com.

RainStick is available to order today in Canada and the US and is scheduled to ship in August 2023. 

For international orders, you may join our waitlist, to be notified once RainStick is available to order in your country.

To stay in the loop with our company updates and announcements, you may subscribe to our newsletter by clicking the subscribe button on our website.

Each RainStick purchase comes with a handheld shower that you may use in replacement to the foot spout and can be detached/reattached when needed.

All RainStick orders will come with a 6-month supply of RainStick Original Cleaning Product. To purchase please contact us at hello@rainstickshower.com.

The handheld shower's diameter is 5" (12.7cm), and its hose is 63" (160cm) in length.

We provide bathroom professionals with the tools that they need to confidently install RainStick. Visit our Professionals section to access RainStick's technical documents and installation video.

We invite trade professionals to join the Bathroom Pro program.

Yes, it is possible to install RainStick in off-grid homes for as long as all pre-installation requirements are met.

For further information on how to install a RainStick in your home, please contact us at hello@rainstickshower.com.

RainStick is intended for a new build or remodelling project. The pre-installation checklist and technical installation guide can be downloaded through the Professionals page of the website. This is for your general contractor to review, to guarantee that your bathroom is ready for a RainStick installation.

RainStick's reservoir dimensions are approximately 25.25” length x 9.90” width x 3.25” height (641mm x 251mm x 82.5mm).

The technical installation guide can be downloaded through the Professionals page of the website.

Yes, the standard nominal slope to RainStick's reservoir is 2% for it to efficiently collect and circulate water.

All of RainStick's plumbing components are contained within its system. Fresh hot/cold water supply and a GFCI-protected circuit using a waterproof connector accessible within the shower enclosure is required prior to installation.

RainStick's shower system is manufactured and design to adhere to UL 1951 and comply with ASME A112.18.1/CSA B-125.1 and ASSE 1014.

Yes, a slab-on-grade foundation will not be a problem for as long as the drainage in your shower enclosure can be positioned at the foot of the RainStick where the catchment reservoir is located. This may require to raise the floor to relocate. A 2% slope of the finished floor to the reservoir is needed to successfully collect and circulate water.

Yes, a water softener system will not affect the functionality of the RainStick.

Please contact our team at hello@rainstickshower.com for more information.

Please contact our team at hello@rainstickshower.com for more information.

Please contact our team at hello@rainstickshower.com for more information.

RainStick is a fully automated system that uses RainStick Original Cleaning Product. A cleaning session starts after each shower to guarantee that each new use is hygienic. This also prevents hard water from forming and keeps the built-in UV LED optimized. 

A timer for when this cleaning session will start can be scheduled using the RainStick Shower App with 45, 60, or 90-second delay start-time options. 

The RainStick App will also notify you when your RainStick needs to perform a deep clean session.

A 6-month supply of RainStick Original Cleaning Product is included with each RainStick purchase. 

A 6-month supply of RainStick Original Cleaning Product is $50 CAD ($39 USD). To order, you may contact us at hello@rainstickshower.com.

At RainStick, we set high standards for health and safety. We guarantee that RainStick Original Cleaning Product is designed to effectively optimize hygiene, and is safe for humans, animals, and the environment.

RainStick is a fully automated system that uses RainStick Original Cleaning Product. A cleaning session starts after each shower to guarantee that each new use is hygienic.

The RainStick App will also notify you when your RainStick needs to perform a deep clean session.

Yes, you may shower in peace knowing that RainStick will never interrupt your showers. In the rare case where a component needs troubleshooting, the RainStick will continue to function in its standard shower mode. Its smart technology will send a notification through the RainStick Shower App or through its main controller, to notify you of any system issues that need to be addressed.

Should you need assistance, please contact us at support@rainstickshower.com.

Each RainStick purchase includes a 2-year limited warranty from the date of purchase, provided that the original consumer purchaser owns the same home in which the RainStick were first installed.

RainStick is available to order today in Canada and in the US and is scheduled to ship in August 2023.

For international orders, you may join our waitlist, to be notified once RainStick is available to order in your country.

RainStick Shower is available to order today in Canada and in the US and is scheduled to ship in August 2023.

RainStick offers a 30-day return policy from date of delivery. The product must be in new and saleable condition. Customer will pay for shipping fees, to be deducted from the total refund. Returns are subject to a $50 restocking fee

Product(s) must be approved for return by RainStick prior to sending. Any items returned without authorization will be ineligible for credit. 

Product(s) can be returned within 30 days of delivery. The item must be:

- In its original, undamaged condition

- Disassembled, as was originally delivered 

- In its original RainStick packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original. Contact us at support@rainstickshower.com for more information. 

1. Contact support@rainstickshower.com with your order number, return reason and if you would like to schedule a pick-up from your delivery address or drop-off the package at a nearby location.
2. Repackage the product in the shipping box, being sure to include the product with all of its components in the original packaging.
3. Print the shipping label attached to your return confirmation email and affix it to the package. Drop off the package at the agreed location if this was your chosen return method. 

Yes, return shipping fees will be paid for by the customer and deducted from your refund. Additional fees may apply for items returned in poor condition or missing parts. 

Allow up to 2 weeks upon delivery of the returned product to fully process your refund. Refunds will be processed to the original payment method. 

If your returned item is not received at our Warehouse, we reserve the right to withhold the refund.

RainStick will repair or replace free of charge, during the applicable warranty period, any part or finish that proves defective in material and/or workmanship under normal installation, use and care. If repair or replacement is not practical, RainStick may at its sole discretion elect to refund the purchase price in exchange for the return of the product. These are the original consumer purchaser’s exclusive remedies.

RainStick insures all of our shipments and uses only respected carriers such as FedEx, UPS, etc. It is important to inspect each delivery before accepting your merchandise. If you notice the product is damaged, refuse the package and note the damage on the Bill of Lading. Please contact us at support@rainstickshower.com within 24 hours of attempted delivery. 

Concealed damages that are noticed after the box is opened must be reported within 24 hours. If you would like to report damages after 24 hours of delivery, you will be responsible for filing all claims with the shipper.